Shipping policy

Shipping Policy Last updated: 26 September 2026

Every WallLoot canvas is printed to order. Here's what to expect once you've placed yours.

1. Where We Ship We ship to the United States, Australia, Canada, New Zealand, the United Kingdom, much of Europe and selected countries in Asia and the Middle East. If your country is available at checkout, we can deliver to you.

2. Processing Time Your canvas is printed and packed after you order. Processing begins once payment is confirmed. Orders placed on weekends or public holidays begin processing on the next business day.

3. Shipping Rates All prices are in US dollars (USD). Orders to the United States ship for $6.95, or free on orders of $75 or more (after discounts). Shipping to other countries is calculated at checkout, before you pay.

4. Delays During busy periods, or if our production partner or carriers experience delays or material shortages, your order may take longer than estimated. If your order is delayed, we'll let you know by email.

5. Order Tracking Once your order has shipped, you'll receive an email with a tracking number. Tracking can take 24–48 hours to update after dispatch.

6. Customs, Duties & Taxes Orders may be subject to import duties or taxes charged by the destination country. Unless they're shown at checkout, these are the responsibility of the recipient.

7. Address Changes & Cancellations Please check your delivery address before placing your order. Address changes and cancellations can only be made before your canvas goes to print, so contact us as soon as possible. See our Return & Refund Policy.

8. Lost or Damaged Parcels If your canvas arrives damaged, contact us within 7 days of delivery with your order number and photos. If your parcel is lost in transit, we'll investigate with the carrier and send a replacement or refund.

9. Contact Us
WALLLOOT
Email: admin@tj-brands.com